At Sunrise Logistics Packers & Movers, we respect your privacy and are dedicated to protecting any personal information you provide. This policy explains how we gather, use, store, and safeguard your details when you interact with our website or services.
1. Information We Collect
We collect personal data when you voluntarily share it with us, such as when requesting a quote, filling out contact forms, or booking our services. The types of data we may collect include:
- Full name
- Contact details (phone number, email address)
- Pickup and delivery address
- Payment details (for transaction purposes)
- Other necessary details related to the requested service
Additionally, we may collect non-personal information like IP addresses, browser types, and browsing activity through cookies and similar technologies.
2. How We Use Your Information
The information we collect is used to:
- Provide and manage our moving and packing services
- Process payments securely
- Respond to inquiries and offer customer support
- Send service updates, promotions, or offers (if you opt-in)
- Analyze website performance and improve user experience
Your information is strictly used for the purposes mentioned above and will not be used for any other reason unless required by law or with your explicit consent.
3. Information Security
We implement security measures to protect your personal data from unauthorized access, misuse, or loss. Our security measures include:
- Encryption of sensitive data, including payment details
- Secure servers and restricted access to personal data
- Regular system monitoring for potential security threats
Despite our best efforts, no online system is completely secure. We encourage you to take precautions when sharing personal details online.
4. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your details in the following situations:
- With trusted service providers who assist in processing payments, transportation, or IT support
- To comply with legal obligations or regulatory requirements
- In the event of a business transfer, merger, or acquisition
All third parties handling your information are required to adhere to data protection standards and confidentiality agreements.
5. Cookies and Tracking
We use cookies to improve your browsing experience and analyze site traffic. Cookies help us understand user behavior and optimize our website’s functionality. You can manage or disable cookies through your browser settings, but some site features may not work properly without them.
6. Your Rights
You have the right to access, update, or request deletion of your personal data stored with us. If you wish to exercise these rights, please contact us through the details provided below. We will process your request promptly.
7. Data Retention Policy
We retain your personal data for as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes. Once no longer needed, we securely delete or anonymize your information.
8. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page with a revised date. We encourage you to review this policy periodically to stay informed of how we protect your data.
9. Contact Us
If you have any concerns or questions regarding this privacy policy, please reach out to us.